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Our customers recommend it   4.8/5  sur 59 avis
Our customers recommend it4.8/5 on 59 reviews
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  • brit_hotel_tarbes_ibos_exterior

Reviews
from our guests

100% genuine reviews
Satisfaction
Index
96 %
From Brian H., the 15/04/2026
couple - 70-79 years - Date of stay : 14/04/2026

Not up to the expected standard, poor breakfast for the price when compared with competitors like B&B hotels

Hotelier's responseHotelier's response :
Thank you for taking the time to share your feedback.



We are sorry to hear that your experience did not meet your expectations, particularly regarding the breakfast. However, we would like to point out that the content of our breakfast offering is clearly displayed at reception before purchase, allowing guests to make an informed choice.



Our €9 breakfast includes a selection of sweet items: pastries, brioche, yogurts, fruit compotes, orange juice, and fresh fruit. It is intentionally a simple offer, with a positioning that we believe provides good value for money.



We understand that the absence of savory options may not have matched your preferences, and we take your comment into account as part of our continuous improvement process.



We hope to have the opportunity to welcome you again and provide you with a more satisfying experience.



Kind regards,
The Brit Hotel Ever Route 64 Tarbes Ibos Team

60 %
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.